Do you offer a Refund?
Does my subscription start to be active right after I make a payment?
Getting Check playlist Nr1 URL on SIPTV app?
Do you have TV Guide EPG (Electronic Program Guide)?
How do I check my internet speed & quality?
How much bandwidth does the IPTV stream use?
How long before I can use service?
A Restart of your Router and Device solves 90% of Issues!
How to install your IPTV on Android?
- Download Link: https://play.google.com/store/apps/details?id=ru.iptvremote.android.iptv.
- Install the App, Open it, click on the navigation menu icon then click on the area "More......".
- Now you have to enter your M3U playlist URL. BTW, the M3U URL link available on your member area.
How to install your IPTV on iOS?
- Go to the remote playlist.
- Add the M3U URL link available in your member area.
How to install your IPTV on KODI?
- Open Kodi.
- Select SYSTEM.
- Select TV (or Live TV if you are on a version lower than 15.2 and if you are then consider updating).
- Select General.
- Select Enabled.
- You will now see a pop-up saying that you have no PVR Client enabled.
- Select OK.
- Scroll down and select PVR IPTV Simple Client.
- Select Enable.
- Select Configure.
- In General select M3U PlayList URL, Type the URL Link available on your member area.
- Select OK Reboot Kodi.
- On your Home Screen, you should now see TV (or Live TV if on an older version of Kodi).
- Open that to see the live channel list.
How to install your IPTV on MAG?
- Leave your Mac Address with the order NOTE.
- Enter our URL PORTAL on your Mag.
- URL Portal EX: http://example.com:8080/c.
How to install your IPTV on SMART TV?
- To install our IPTV channels on your SMART TV, you will need to download Smart IPTV app (SIPTV) and follow the steps available on their website http://siptv.app/.
- Or you can still use the IPTV app as explained in the Android part.
If some channels are freezing, buffering or not working sometimes?
I’m getting a black screen in all channels, what should I do?
My account is not working what should I do?
My channel is buffering what should I do?
My channels are not working?
- Stop and give it a couple of minutes. We reboot and swap channels when needed. The channel may be coming back.
- Is this happening on all channels? If it is, you need to check on your end.
- Reboot your devices and wait for 30 secs before turning them back on (STBs, Android Boxes, Routers, Cable modems).
- Make sure you are connecting using a LAN (Ethernet) cable to devices and not via Wifi.
My m3u link is not working?
Why my account is not working on my MAG box or STB emulator?
- Did you give us the correct MAC address?
- Is your Internet speed at the recommended minimum— 8 Mbps for HD channels—or higher?
- Is your device wired in (Ethernet) or is it connected wirelessly (WiFi or mobile data)? Ethernet will always be faster and more stable; use Ethernet, if you can.
- Are your device’s specs powerful enough to effortlessly handle live HD streaming?
- If you’re using an STB emulator did you follow the steps in our guide to Setup Android STB Emulator?
- If you’re using an STB emulator have you tried wiping your app’s cache then restarting your device?
- If you’re using an MAG box have you tried restarting your device?
- If you’re using an Android device/MAG box have you tried logging out then factory resetting your device?
- Have you double-checked the server portals we sent you in the activation e-mail?
- For the MAG box, we recommend that they use the older version.